Frequently Asked Questions (FAQ)
Q1: What services do your laboratory and clinic provide?
We offer a wide range of medical services including general consultations, diagnostic testing (blood, urine, stool, etc.), health screenings, and specialty care. Our laboratory provides accurate and timely diagnostic tests to support clinical decision-making.
Q2: What are your operating hours?
Our clinic is open from 8:00 AM to 8:00 PM 7 DAYS IN WEEK. may offer extended hours for urgent testing.
Q3: Do I need an appointment?
Appointments are recommended for consultations to reduce wait times. However, walk-ins are welcome. For lab tests, patients may walk in book ahead online.
Appointments and Consultations
Q4: How can I book an appointment?
You can book an appointment by calling us at 7006465860, visiting our website www.maxxlab.in or coming in person to our reception desk
Q5 Can I consult with a specialist?
Yes, we have specialists available in various fields. A referral from a general practitioner may be required depending on your case.
Laboratory Tests
Q6: What kinds of tests do you offer in your laboratory?
We offer blood tests, urine analysis, stool tests, COVID-19 testing, hormonal testing, STD screening, and more. Please contact us for a full list.
Q7: How do I prepare for a lab test?
Some tests require fasting or specific instructions. Please consult with your doctor or contact our lab ahead of time for preparation guidelines.
Q8: How long will it take to receive my results?
Routine test results are usually available within 24 to 48 hours. Some specialized tests may take longer. Results can be sent via WhatsApp, calling or email, or collected in person.
Billing
Q9: What payment methods do you accept?
We accept cash, debit/credit cards, mobile payments, and bank transfers.
Q10: Will I know the cost of my test or treatment in advance?
Yes, we provide upfront cost estimates for all procedures and tests upon request.
Other Inquiries
Q11: Is your facility accredited?
Yes, both our clinic and laboratory meet all national healthcare standards and are regularly inspected and accredited.
Q12: Are your lab results confidential?
Absolutely. We adhere strictly to patient confidentiality laws. Your test results will only be shared with you and your authorized healthcare provider.